You can cancel an order before it has been shipped. To cancel, contact us immediately via email or WhatsApp:
Once the order is shipped, cancellations are no longer allowed. In such cases, you may request a replacement or refund as per our policies.
If the product delivered is incorrect or defective, you can request a refund within 7 days of delivery. Refunds will be processed once we verify the issue and given that it is within shipping policy guidelines.
You can request a replacement within 7 days from delivery if the product is incorrect or defective. It must be within the shipping policy guidelines. To initiate a replacement, contact us:
If accepted, we will pick up the old item from your doorstep within 5 working days, and deliver the new item within 7 days. Items sent back without requesting replacement will not be accepted.
For any queries regarding cancellation, replacement, or refund, please reach out via email or WhatsApp. Our support team will assist you promptly.
Slight variations may occur between the product shown in videos, on our website, and the actual product due to lighting or photographic angles. We strive to provide accurate representations of all products.
Inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect so that we can resolve the issue.
Requests such as “buyer no longer wants the item” cannot be honored. Ensure you want the items before submitting an order. After submitting, you enter a legally binding contract to purchase the order.
Note: Product color may vary depending on stock availability.
Please contact us if you have questions about specific items.
All disputes are subject to Sindhudurg, Maharashtra jurisdiction.
