Terms and Conditions

Disclaimer: In case of any discrepancy or difference, the English version will take precedence over any translation.
This document is an electronic record generated by a computer system and does not require any physical or digital signatures.

1. Platform Overview

This Platform is owned and operated by CURSED CROW with its office at SAWANTWADI. We are an e-commerce platform dedicated to providing anime collectibles and fandom merchandise, including action figures, statues, model kits, apparel, posters, and other exclusive goods.

• Action Figures & Statues: Scale figures, articulated action figures, and premium statues.
• Model Kits & DIY Collectibles: Gunpla, anime model kits, and buildable figures.
• Merchandise: Apparel, posters, keychains, and anime-inspired accessories.

2. Definitions

• "Platform" refers to our website, mobile application, and related services.
• "User" or "You" means any person accessing or using the Platform.
• "Products" refers to anime collectibles, action figures, statues, model kits, and fandom merchandise.
• "Seller" refers to manufacturers, distributors, and licensed resellers offering products through our Platform.
• "We" or "Us" refers to CURSED CROW.

3. Membership Eligibility

• Transactions are available only to persons who can form legally binding contracts under applicable law.
• If you are under 18 years of age, you may use the Platform only under supervision and with prior consent of a parent or guardian.
• We reserve the right to terminate membership if false information is provided or if eligibility requirements are not met.

4. Account Registration and Security

• You must provide accurate, current, and complete information.
• Your email and phone number serve as primary identifiers.
• You are responsible for maintaining confidentiality of your account.
• Notify us immediately of any unauthorized access or account misuse.

5. Product Categories and Specifications

5.1 Action Figures

• Officially licensed collectibles are guaranteed authentic unless otherwise specified.
• Limited-edition and pre-order figures may not be restocked once sold out.
• Variations in paint, sculpt, or packaging may occur due to manufacturer production.

5.2 Model Kits

• Assembly required; tools and paints may be sold separately.
• Products may contain small parts; not suitable for children under 14.
• Display images of completed models may differ from the actual kit.

5.3 Merchandise

• Apparel sizes follow international standards; check size charts before purchase.
• Posters and accessories may vary in color due to print process.
• Event-exclusive or limited-run merchandise may not be available for restock.

6. Orders, Pricing, and Payments

• Placing an order is an offer to buy products.
• We reserve the right to accept or decline orders based on availability or authenticity concerns.
• All prices are in INR and include applicable taxes.
• Payments accepted: credit/debit cards, UPI, wallets, and cash on delivery (where available).

7. Shipping and Delivery

• Delivery timelines are estimates and may vary.
• Extra care is taken to protect collectible packaging, but minor box dents may not qualify for replacement.
• International shipping is available for select items; customs duties are borne by the customer.

8. Returns and Refunds

• Returns accepted within 7 days for damaged, defective, or incorrect products.
• Limited-edition and pre-order items are non-returnable unless faulty.
• Refunds are processed within 7–14 working days via the original payment method.

9. Intellectual Property

• All anime characters, logos, and artwork belong to their respective copyright holders.
• We sell only licensed merchandise from official distributors and partners.
• Users may not reproduce or misuse product images or branding without permission.

10. Liability Limitations

• We are not liable for delays due to shipping partners.
• We are not responsible for damages caused by improper handling or display of collectibles.
• Force majeure events (natural disasters, strikes, etc.) are beyond our liability.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall be resolved under the jurisdiction of SAWANTWADI, SINDHUDURG, MAHARASHTRA.

12. Contact Information

For queries regarding these Terms of Use:
Email: support@cursedcrow.com
Phone: +91-9561214824
Address: SAWANTWADI
Customer Service Hours: 9am to 6pm, Monday to Friday

13. Acknowledgment

By using our Platform, you acknowledge that you have read, understood, and agree to these Terms of Use. You accept the inherent nature of collectibles, including limited availability, packaging variations, and exclusive releases.